395 Privacy Policy — Protecting Users’ Personal Information
This policy explains how 395 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Your privacy is our top priority.
Information We Collect
When you register and use the 395 platform, we collect several categories of information to ensure safe and smooth service. The types of data collected include:
Username, email address, phone number, date of birth, and other identification details required during account registration. This information is used to verify your identity and protect your account from unauthorized access.
Device type, operating system, browser type, IP address, and other technical data collected automatically when you access the 395 platform. This helps us troubleshoot technical issues and improve the platform’s performance for Malaysian users.
Deposit and withdrawal transaction details in Malaysian Ringgit (MYR) including payment methods like FPX or TNG eWallet. Note: we do not store credit card details or banking passwords directly — all transactions are handled through authorized secure payment gateways.
Records of platform activity including games played, bets placed, and pages visited. We also use cookies to maintain your login session and personalize the user experience based on your selected preferences.
Purpose of Information Use
Information collected by 395 is used for the following purposes directly related to platform operation:
- Identity Verification — ensuring every user is a verified adult and accounts are not misused.
- Transaction Processing — manage deposits, withdrawals, and transaction history accurately and securely in MYR.
- Customer Support — enable 395 support teams to identify your account and assist with any inquiries or issues.
- Platform Improvements — analyze usage patterns to improve the interface, speed, and overall user experience.
- Legal Compliance — comply with reporting and regulatory requirements set by relevant Malaysian authorities.
- Platform Communications — send important notifications related to your account, updates to terms, or security information.
395 does not use user information for third-party marketing without explicit user consent.
Cookies & Session Tracking
The 395 platform uses cookies and similar session tracking technologies to ensure a smooth and personalized user experience. Cookies are small data files stored on your device when you visit our platform.
Several types of cookies are used:
Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
Stores your language and display preferences so you don’t have to reset them each time you visit 395.
Helps us understand how users interact with the platform for ongoing improvements. This data is collected in aggregate form and does not identify individuals.
You can control your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data Storage & Security
395 implements comprehensive technical and organizational measures to safeguard users’ personal data from unauthorized access, disclosure, alteration, or destruction.
Key security measures we implement include:
- 256-bit SSL encryption for all data exchanged between your device and 395 servers.
- User passwords are stored as cryptographic hashes that cannot be decrypted by anyone, including our staff.
- Access to user information is granted only to staff members who need it to perform their job duties.
- Automated monitoring systems detect and respond to any unauthorized access attempts.
- Frequent data backups to ensure no user information is lost due to system failures.
User information is retained as long as the account remains active and for the duration required to meet legal obligations. Users who close their accounts may request data deletion following stated procedures.
Sharing Information with Third Parties
395 does not sell, rent, or trade users’ personal information to third parties for marketing. However, in limited cases, we may share necessary information with:
Necessary transaction details are shared with authorized payment gateway providers to process deposits and withdrawals in MYR. These providers are subject to strict data security standards.
395 may be required to disclose user information to relevant authorities when mandated by Malaysian law or a valid court order. We comply with such legal obligations.
In every case of information sharing, 395 ensures the receiving parties adhere to data protection standards equivalent to our own policy.
User Rights Regarding Personal Information
As a 395 platform user, you have the following rights concerning your personal information:
You have the right to request a copy of the personal information we hold about you. Such requests can be made through 395 customer support.
If any information in your account is incorrect or outdated, you can request corrections via account settings or by contacting our support team.
You may request deletion of personal information when closing your account, subject to legal requirements and applicable record-keeping obligations.
To exercise any of these rights or if you have questions regarding your personal data, please contact the 395 support team at [email protected]. We strive to respond to inquiries within a reasonable timeframe.
Privacy Policy Updates
395 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or technology used. Any significant changes will be communicated to users via in-platform notifications or registration email.
Continued use of the 395 platform after any policy updates constitutes acceptance of the revised version. We encourage users to review this page regularly to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or how 395 handles your personal information, please don’t hesitate to contact us at: [email protected]. For platform usage rules, please refer to Terms & Conditions For any general questions about your account or the platform, please visit the FAQ.
Your Data Is Safe With Us
Your trust is the foundation of the 395 platform. We are committed to protecting the privacy of every user in Malaysia. Register or log in to start using the platform with full confidence.